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Substance Use Disorder Treatment

Critical changes require critical data.

To support individuals on the journey of substance use disorder recovery, you need an electronic health record platform that supports your customized workflows, reimbursement models, and integration needs while supporting electronic prescribing of controlled substances (EPCS) and prescription drug monitoring program (PDMP) mandates. The Qualifacts suite of platforms expand your enterprise’s capabilities so you can spend your time supporting your clients every step of the way. 

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About Our Platforms

Integrate your EHR with labs and medication dispensing tools to streamline Substance Use Disorder treatment. From scheduling and assessments to reporting and billing, we can help you provide care more efficiently, giving you the space to focus on driving positive client outcomes.  

Simple lab and dispensing integrations. 

Efficiency and fast turnarounds for lab tests are key. We simplify the process of sending lab orders and receiving results (ORM and ORU transactions) while integrating with lab partners such as Siemens Wintox and Merge and Precision Lab. And we integrate directly with third-party dispensing tools such as the Methasoft integrations and the BD Pyxis MedStation – achieving confidence and convenience the whole way through.  

Group scheduling and notes, check.  

With Qualifacts, your team can quickly and easily schedule services at the group or individual level and match clients with providers by specialty and availability.  Configurable group charting templates so you can seamlessly switch between group and individual notes. It’s also simple to mark group attendance.


Because it makes your practice more indispensable to clients, while reducing medication errors, our platforms enable your staff to e-prescribe – including Electronic Prescribing for Controlled and Dangerous Substances (EPCS), through our powerful eRx modules. Surescripts-certified, eRx lets you e-prescribe with all pharmacies that are within the Surescripts network – at no additional cost.

Electronic Prior Authorization (ePA)

Present prescribers and care providers with actionable information right at the point of care.

Seamlessly track medication administration.

Create personalized administration schedules for each patient. Patient pictures allow for accurate identification and reduces the risk of potential errors. Generate groups for each employee and facility to ease administration. Document administration, refusal, and spoilage/waste. Reporting allows for quick reconciliation of the medications administered.

Demonstrate clinical progress and value. 

A library of research-backed instruments includes key screening tools specifically for clients receiving treatment for substance use disorder and addiction. To streamline the care management process, scores automatically flow into the treatment plan module to help inform goals, objectives, and progress notes. 

Customer Success Stories

  • 4
    Month implementation on average
  • eMAR
    Generate a report that serves as a legal record of the drugs administered to a patient at a facility by a provider
  • EPCS
    Safely control the prescription of controlled substances to your patients
  • 3+ million
    Scripts processed per year
Testimonial Icon

One of the things that Qualifacts does to help us address operational and efficiencies is that they are very open to feedback from users.

Paul Yoder, Director, Clinical Development and Technology
Oaklawn Psychiatric Center 

Getting started

  • Solution Icon Solution Icon Implementation

    Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.

  • Solution Icon Solution Icon Integrations and Interoperability
    Integrations and Interoperability

    Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.

  • Solution Icon Solution Icon Support and Training
    Support and Training

    As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.

  • Solution Icon Solution Icon Qualifacts Community
    Qualifacts Community

    Whether you participate in a state user group, or join national discussion groups, including clinical users and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.


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Learn more about the EHR platforms designed for Substance Use Disorder Treatment Organizations