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HIPAA Compliant Telehealth Software

Deliver behavioral health telehealth programs with ease with EHR integrations and a white-label client portal. With comprehensive and easy to use telehealth services, you can offer better experiences for those you serve and expand your care population to those who might not be able to come to an office location. Always HIPAA compliant, Qualifacts ensures all data within our systems is kept safe and secure.

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Telehealth Software Features and Capabilities

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1:1 and group appointments

Offer individual and group video appointments for up to 50 clients, with features designed for collaborative care delivery.

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Technical Support

Patients receive technical support and complete internet and device testing prior to every appointment.

Patient Portal

Provider Video Tools

Whiteboarding, appointment queue, closed captioning, and transcription enable providers to connect with every type of client.

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Patient Scheduling

Patients can self-schedule, confirm attendance, or cancel single or recurring appointments through their patient portal and reminder notifications.

Interoperable Telehealth Software by Brand

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Qualifacts™ OnCall Virtual Care Software

  • Ideal for CareLogic and Credible Customers, and larger practices and enterprises
  • HIPAA-compliant instant message and video capabilities for up to 50 individuals
  • White-label client portal available on the web and in the app store
  • Self-scheduling, form collection, eSignature, and automation capabilities
  • OnCall Virtual Care Software can be integrated into CareLogic and Credible EHRs. As we continue to develop these integrations, more features will become available through the EHRs. Currently some features are only available from within OnCall. Speak with an expert to see how it works.
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Qualifacts™ InSync EHR Platform with Telehealth

  • Ideal for InSync Customers and smaller practices
  • Individual and group telehealth capabilities
  • Launch telehealth directly from the scheduler or from within the encounter
  • Reduce no-shows/cancellations by converting in-person appointments to telehealth

Leverage our team, lower burnout and overhead.

Technology empowers better patient care, but even the best technology and the sharpest staff run into issues. Our dedicated and knowledgeable operations and technical support are here to ease the burden of problem-solving on your team and enable better telehealth care. 

Staff receive implementation and technology training during onboarding to ensure they start using the app immediately. They can also email or message our support team at any time to get the help they need.

Our customer success team completes quarterly reviews to review business metrics, telehealth successes, and provide ongoing training and updates on new features and tools. Staff also receive a quarterly newsletter reviewing OnCall’s new features.

Your customer success manager and implementation experts help plan new workflows, implement OnCall’s software into your existing tech stack, and onboard your team to continue building on your successes.

We’ll keep you updated on Virtual Care feature releases and exciting announcements. Staff also have access to our free knowledge base with detailed guides for self-service.

Telehealth Software Offerings

Branded booking page

Patients begin their admissions process on your branded booking webpage with a custom URL where they match with the right providers and services and use the same page to book recurring appointments and purchase subscriptions.

iOS and Android apps

Your company’s white label patient portal is available in the app store and online, and is published under your company name so you maintain complete brand control as a patient moves between inpatient and outpatient services.

Patient communications

Send custom automatic appointment notifications from your white label patient portal that have your company’s logo and colors, offer white label technical support, and send receipts that are consistent with your branding.

Instant messaging

Instant messaging appointments enable you to connect with patients beyond a video call through your white label patient portal.

Content tools

Patients can access a curated library of media directly from their white label patient portal such as assessments, forms, and videos that keep them engaged throughout their treatment plan.

Subscription program management

Subscription programs improve outcomes by giving patients continuous access to your provider network and white label patient portal through instant messaging, video calls, and asynchronous care tools.

Deliver Behavioral Health Telehealth Programs with Ease

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Partner With The Experts

Learn how Qualifacts Virtual Care can help you launch and scale telehealth services

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Contact an EHR Software Expert

At Qualifacts, we are committed to serving behavioral health, rehabilitative (PT/OT/SLP), and human services organizations by providing top-rated EHR solutions and services. Our team consists of seasoned professionals with hands-on clinical and administrative experience in these vital service areas. We understand the unique challenges you face and are here to assist you in selecting the most suitable solutions for your organization’s needs. Let’s kickstart the conversation that can transform your services. Complete this brief form to get started.