Qualifacts Customer Hub
Get the Most Out of Your EHR
Welcome to the Qualifacts Customer Hub—your centralized destination to access support, explore add‑on solutions, find upcoming customer events, and manage everything you need to get the most out of your Qualifacts platform.
BOOK TIME WITH YOUR ACCOUNT MANAGERSupport & Resources
Everything you need to connect with peers, access your platform, and get help—right in one place.
2026 Annual Customer Conference
Save the Date: Get Ready to Accelerate the Possible
This year’s conference is designed to deliver high‑value learning and collaboration for clinical leaders, system administrators, billing experts, executives, and beyond. Expect:
- Hands‑on training
- Deep‑dive platform insights
- Best‑practice sharing
- Networking with hundreds of peers
- Strategic conversations that move behavioral healthcare forward
Enhance Your EHR Experience
Expand the value of your EHR with advanced capabilities designed to enhance functionality, simplify workflows, and support your organization’s evolving needs.
Qualifacts iQ
Reduce manual work and improve workflows within your EHR so behavioral health teams can focus on care, serve more clients, and deliver better outcomes. From automated clinical notes and scheduling, to native EHR assistance, iQ can add efficiency for your entire staff.
Data & Analytics
From client intake to client assessment, care delivery, billing, and compliance, make confident decisions with data and analytics purpose-built for every moment of care and operational workflow.
Revenue Cycle Management
Our billing experts work as an extension of your team, combining behavioral health specialization, proactive billing rules management, and credentialling services to ensure your practice has predictable revenue and long-term stability.
Client Engagement
Keep clients engaged, expand your reach, and consolidate disparate technology with a variety of digital tools in one robust client engagement suite. Your clients expect more than telehealth. Deliver the connected experience your clients and staff deserve.
Consulting & Training
Customer Success Consulting (CSC) delivers dedicated, expert support when customers need extra help navigating complex, high impact initiatives. Our experienced consultants partner with you to design and execute a focused plan that accelerates outcomes and reduces risk.
Report Writing Services
Our Report Writing Services team helps improve clinical decision‑making with real‑time, actionable data. Gain efficiency, revenue, and transparency while giving clinicians more time with clients, and less time building reports.
Qualifacts Webinars & Resources
Our webinars give you the opportunity to hear about success from your peers, with customer‑led sessions that showcase Qualifacts advanced capabilities and partnerships in real‑world use.
Watch MoreExplore Qualifacts Marketplace
Browse our most popular partners that help behavioral health agencies unlock new opportunities.
Featured Partnerships
Greenspace Health
Measurement-Based Care platform that automates outcome tracking with 300+ validated assessments and real-time clinical insights.
Inovalon
Verify patient insurance eligibility and benefits in real-time with full featured Revenue Cycle Management via Claims.
MethodOne by Qualifacts
Cloud-based Medication Assisted Treatment (MAT) platform for methadone administration and clinic management.