Qualifacts Virtual Care | OnCall
The Virtual Care & Patient Portal Solution
Specifically designed for behavioral health organizations to simplify complicated workflows and drive better patient engagement.
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Learn MoreVirtual Care Capabilities
Virtual Appointments
Providers can launch video appointments and take notes directly in the Qualifacts EHR and clients can access the appointment through their portal
Secure Messaging
Secure messaging enables open communication in a comfortable manner especially helpful for sensitive issues
Centralized Data
Ensure centralized access to client data with our EHR integration including progress notes, treatment plans, appointment information, and completed forms
Automate Payments
Automated payment collection and branded receipts create a convenient patient experience and faster collections
eSignature
Send read-only PDF documents directly to clients for secure electronic signatures, removing the need for manual printing, signing, and scanning.
Phone Number Registration
Clients without email addresses can register for services and connect with providers through SMS-based notifications, eliminating the reliance on email.
See How Pyramid Healthcare Grew Over 900% with Our Virtual Care Solution
Improve client & staff experience with integrated virtual care
Allow clients to manage appointments through the portal without taking up valuable administrator time
Automatically send appointment reminders and confirmations to individuals or all clients to increase kept appointments and reduce no shows
Assign forms and capture eSignatures based on appointment type with configurable workflows to free up your staff for more complex tasks
Integration with Qualifacts EHRs ensures data is centralized and reduces the need for duplicative work
Within the portal, message with clients for asynchronous communication, reducing phone calls and back-and-forth emails
Assign content to keep clients engaged outside of scheduled appointments
What Virtual Care Customers Have to Say
Simply put, video conferencing tools do not have the features that enable organizations to scale virtual care services and programs. Virtual care requires more than a video appointment to succeed, to enable better outcomes for patients, and to help scale operations.
OnCall has helped Pyramid provide virtual therapy to more patients by removing geographic limitations. We recognize that we can take our high-quality services and deliver them in other states, which we traditionally wouldn’t be able to do without a trusted vendor like OnCall.
