Credible EHR Platform by Qualifacts
Purpose-Built for Behavioral Health. Powered by Innovation.
Behavioral health is complex. Your EHR shouldn’t be. The AI-powered Credible EHR is a cloud-based, fully integrated solution designed for large agencies—including community mental health centers, CCBHCs, SUD, IDD, residential, and integrated primary care services. With 25+ years of expertise, we help organizations work smarter, scale confidently, and focus on what matters most: delivering high-quality care.
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Connected, Whole-Person Care — From Intake to Outcomes
Credible brings clinical care, client engagement, billing, and analytics together in one system—helping to lighten the burden for clinicians, improve outcomes, protect revenue, and scale with confidence.
- Coordinate care seamlessly so programs, providers, HIEs, and labs stay aligned—supporting whole‑person care.
- Free clinicians from documentation and administrative burden with integrated tools like Qualifacts iQ AI that reduce burnout and simplify workflows.
- Guide decisions and protect revenue with real‑time insights and automated RCM that reduces denials and speeds reimbursement.
Care Delivery That Supports Clinicians and Improves Outcomes
Give clinicians tools that reduce documentation and keep the focus on clients. Credible simplifies workflows while supporting high‑quality, coordinated care.
Reduce Documentation Burden
AI-powered clinical notes pre-populate up to 70% of documentation.
Deliver Outcomes-Driven Care
Embedded, evidence-based clinical decision support with configurable rules and alerts.
Support Care Anywhere
Mobile support with secure, offline-capable access to the EHR.
Align Teams Seamlessly
Interdisciplinary Care Planning informed by assessments and labs.
Medication Management
Minimize errors and support compliance with centralized medication management for ePrescribing with built-in ePa, EPCS, and PDMP.
Simplify Workflows
Spend less time on administrative tasks on behavioral health–specific documentation that supports compliance.
Modern Solutions for Modern Care Delivery
Credible embeds purpose‑built AI directly into everyday workflows to reduce administrative burden, free up staff time, and help organizations serve more clients while improving care quality. Ambient clinical documentation cuts manual note‑taking by up to 70%, while intelligent scheduling optimizes access across providers, programs, and services. In‑workflow chatbot assistance and automation support staff in real time, helping teams work more efficiently without disrupting care delivery.
Explore AI SolutionsConfigured to Fit Your Agency
No two agencies are the same. With self-service configuration, 35,000+ form templates, and 60+ configurable alerts, Credible adapts to your unique workflows, compliance requirements, and reporting needs without costly vendor intervention.
Flexible Data Control
Control how data behaves across the EHR using standardized field types that keep information clean and reportable.
Real‑World Workflows
Design workflows that mirror real operations, adapting to each organization’s processes and programs.
Self‑Service Configuration
Adjust forms, fields, and workflows through self‑service configuration—without vendor intervention.
Dynamic Forms
Use a dynamic form builder with calculated fields to support complex documentation needs.
Targeted Visibility
Role‑based dashboards, program‑specific access controls, and configurable alerts ensure users see what matters most.
Lower Cost Adoption
A user‑friendly interface and always‑on AI chatbot help increase staff adoption while lowering ongoing maintenance costs.
Expand Services Without Limits
As your agency expands, your EHR should grow with you—not hold you back. Credible’s end-to-end capabilities give you the ability to scale seamlessly while maintaining efficiency, compliance, and care quality across new programs, locations, and care models.
Launch, manage, and sustain CCBHC programs with a complete ecosystem that integrates clinical, billing, reporting, and operational tools—backed by hands-on expertise and a nationwide peer network.
Learn MoreIntegrate seamlessly with dispensing tools like MethodOne and conduct ASAM Continuum assessments directly from clinical workflows.
Learn MoreDeliver whole-person care with a single record that unites primary care and behavioral health workflows, billing, and documentation to improve outcomes and efficiency.
Streamline census reporting and bed management with intuitive drag-and-drop workflows, automated per diem billing, and real-time dashboards for coordinated care across every shift.
Watch Our Webinar
As behavioral health organizations grow, disconnected systems and added complexity can slow teams down. People Incorporated shares how building an end‑to‑end Qualifacts ecosystem helped them reduce fragmentation, improve operational efficiency, support compliance, and create better experiences for clinicians and staff.
Register HereWhat Your Peers are Saying About Credible
One of the things we most value about Credible is that we can manage and update our workflows as we grow. In the past, that would have meant signing contracts for projects and paying fees for a vendor to do the work for us. With Qualifacts, we can manage our growth ourselves.
As we expand our services under the CCBHC model, we need a technology partner that understands our unique challenges and shares our commitment to community health. Qualifacts brings the knowledge, tools, and support we need to deliver integrated care and improve outcomes for the individuals and families we serve.
The efficiency in Qualifacts EHRs comes from being able to access records and documents more easily by having information at your fingertips at diagnosis. Everything is right there in one system, just a click or two away.
