Interoperability Is Paramount
To treat the whole person, your EHR technology solution can’t be compartmentalized. That’s why we take the big picture view. Our technology connects with other technologies, so complete care and collaboration become seamless. Our clients have access to a configurable platform that integrates third-party systems through our secure, easy-to-use, web-based interface. Our third-party Technology Partners include: Change Healthcare, DrFirst, DynaMed, Dynamic Health IT, Intrado, OpenEdge, Pentaho, Surescripts, Updox, Vital Interaction, Wiley Treatment Planner, and Yellowfin.
Listening to our community
We value the voices of our customers—and we pay close attention when those voices interact. Our customers gather inside an active community devoted to proactively improving the Qualifacts experience. By stimulating dialogue, collaborating online, and leading structured group meetings, this community functions as a frontline advisory board that helps us steer how innovation unfolds within our suite of solutions. We are grateful for their passion and participation, and we are always listening.
Customer HubOur established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.
Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.
As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.
Whether you participate in a state user group, or join national discussion groups, including clinical users, and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.