Who we serve

Intellectual & Developmental Disabilities and Autism Spectrum Disorders

Meaningful work demands empowered support. 

When your organization is serving individuals with intellectual and developmental disabilities, and those on the autism spectrum, to lead meaningful lives in their communities — there is no time to waste struggling through inefficiencies. As you deliver therapy, daily living services, employment and housing assistance, foster care placement, and medication administration—we help it all run smoothly by connecting you to comprehensive solutions that streamline workflows, service documentation, and billing.

Request a Demo

About Our Platforms

Focus more on supporting individuals with intellectual and developmental disabilities, and less on managing your electronic health records. Choose the product that is specifically designed for behavioral health, human services, and rehabilitative services organizations. With our platforms, we empower you to maximize your resources and improve client outcomes by helping you streamline burdensome data management processes.  

Custom form building tools for the real world. 

Create documentation workflows that mirror how your organization actually works. Using our custom form building tools yourself, you can specify the information that providers should collect to support your organization’s best practices. 


Mobile simplifies community-based care. Users can continue to use the system even without internet access 

Empower your data to keep up with changing needs.  

Built with flexibility and responsiveness in mind, our analytics tools are designed to suit the changing needs of clients, providers, and regulatory agencies alike. Easily access, manage, and visualize the data you need to simplify your documentation process, drive better care for clients, and maintain compliance with changing regulations. 

Customer Success Stories

  • #1
    Rated Behavioral Health EHR vendor by KLAS
  • 8.6M
    Lives Covered
  • 99%
    Clean Bill Rate
  • $15M+
    Annual Revenue Generated by Customers
Testimonial Icon

I think Credible made a huge difference in what we do. We are residential but we are scattered around the city so not being mobile was a big challenge for us. So, once we went mobile it transformed how we do business. We were able to go to the clients where they are, we were able to give the technician and clinicians the tools to do their job and Credible made it so much easier and it was almost seamless. They really have changed the way we do business. It’s given us accessibility, it's given us flexibility and we have just been able to grow exponentially.

Donna Addison, Training Coordinator& Rehabilitation Supervisor
Stepping Stones of Rockford 

Getting started

  • Solution Icon Solution Icon Implementation

    Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.

  • Solution Icon Solution Icon Integrations and Interoperability
    Integrations and Interoperability

    Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.

  • Solution Icon Solution Icon Support and Training
    Support and Training

    As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.

  • Solution Icon Solution Icon Qualifacts Community
    Qualifacts Community

    Whether you participate in a state user group, or join national discussion groups, including clinical users and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.


6 Strategies for Proactive Denial Management in Behavioral Health Start reading
Technology’s Role in Substance Use Disorder Treatment Amid Regulatory Changes Start reading
Empowering Addiction Professionals: Qualifacts Celebrates National Addiction Professionals Day Start reading
Schedule a Customized Demonstration

Learn more about the EHR platforms designed for organizations supporting IDD and Autism