Managing value-based payment models? Handling funding? Seeking maximum reimbursement?

Organizations use our fully integrated, HIPAA-compliant billing module to power through billing obstacles and to custom-configure solutions that elegantly and efficiently address unique financial needs. As a result, they experience accelerated revenue collection up to 70%, and boosted net revenue and cash collections by an average of 12%*.

Our solutions assist your teams with:

  • All-payer types 
  • Value-based 
  • Alternate payment plans 
  • CCBHC   
  • EDI

We grow with your organization, our flexible platforms allow for quick adjustments to rates and other financial changes. Having a deep, real-world understanding of this industry helps us address our customers’ real-world issues – like day-to-day financial challenges.


*Learn how to increase net revenue and accelerated collection time
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industry challenges


Improving financial performance. Is your clean claim rate on the decline? Worried about revenue leakage? Our intelligent, automated workflows and robust reporting work to accelerate and maximize your revenue without leaving money on the table.


Avoiding claim denials. It’s not easy to generate clean claims while jumping through reimbursement hoops and keeping up with changing regulations. That’s why our system automatically collects, batches, and submits the info you need to keep claims flowing smoothly through every check and balance.


Getting it all on track. Configure custom reports to monitor the metrics that matter to your organization, so you can take swift action. Establish recurring reports, track by payer, monitor outstanding client balances, and boost your bottom line as you master the art of clean claims.


  • Compliance & State Reporting
  • Billing
  • Analytics & Reporting
  • Client Outcomes
  • Mobile
  • Treatment Planning

Testimonial Icon

“Realized Return on Technology Investment – Net Revenue Up 20%. With Credible implemented, Families, Inc. was able to reduce indirect labor by $133,848 per year; reduce toner, medical charts, and miscellaneous item costs by $21,952 per year; and reduce paper consumption and disposal services by $5,449 per year.

Mark Thurman, CEO
Families, Inc.

Customer Benefits

Listening to our community 

We value the voices of our customers—and we pay close attention when those voices interact. Our customers gather inside an active community devoted to proactively improving the Qualifacts experience. By stimulating dialogue, collaborating online, and leading structured group meetings, this community functions as a frontline advisory board that helps us steer how innovation unfolds within our suite of solutions. We are grateful for their passion and participation, and we are always listening.

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Getting started

  • Solution Icon Solution Icon Implementation

    Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.

  • Solution Icon Solution Icon Integrations and Interoperability
    Integrations and Interoperability

    Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.

  • Solution Icon Solution Icon Support and Training
    Support and Training

    As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.

  • Solution Icon Solution Icon Qualifacts Community
    Qualifacts Community

    Whether you participate in a state user group, or join national discussion groups, including clinical users, and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.


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