Capabilities

Mobile

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Because your care is needed — everywhere. 

Our industry-leading mobile technology gives your care the portability it needs to make the biggest impact on your clients and communities. Access in-the-field tools for documenting, scheduling, tracking, and treating clients—even where internet connectivity is unavailable or unreliable. Our platforms process millions of mobile transactions every month, improving both quality of care and quality of life for clients, families, providers, and management. Freedom and flexibility begin here.  

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key strengths

1

No internet connection? No worries. 

Operate in disconnected mode and upload later – at your convenience. Mobile EHR technology frees you from traditional connectivity issues. 

2

Productive staff members. Data, automatically synced.  

Team members can use key EHR functionality, even without internet access. Once they return to the office, work starts immediately. When their device connects to the internet, previously offline data is seamlessly synced into the system. 

3

Pioneered by us. For you.  

Our technology was the first behavioral health EHR to offer a mobile solution, and it remains the leader to this day. At Qualifacts, we know what’s important, and we get there first. 

4

Secure. Encrypted. HIPAA-compliant.  

Encrypted data in the mobile app offers geolocation stamping, which documents the exact location of the device during a session, so you can satisfy reporting and compliance needs. 

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I think Credible made a huge difference in what we do. We are residential but we are scattered around the city so not being mobile was a big challenge for us. So, once we went mobile it transformed how we do business. We were able to go to the clients where they are, we were able to give the technician and clinicians the tools to do their job and Credible made it so much easier and it was almost seamless. They really have changed the way we do business. It’s given us accessibility, it's given us flexibility and we have just been able to grow exponentially.

Donna Addison, Training Coordinator& Rehabilitation Supervisor
Stepping Stones of Rockford 

Customer Benefits

Listening to our community 

We value the voices of our customers—and we pay close attention when those voices interact. Our customers gather inside an active community devoted to proactively improving the Qualifacts experience. By stimulating dialogue, collaborating online, and leading structured group meetings, this community functions as a frontline advisory board that helps us steer how innovation unfolds within our suite of solutions. We are grateful for their passion and participation, and we are always listening.

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Getting Started

  • Solution Icon Solution Icon Implementation
    Implementation

    Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.

  • Solution Icon Solution Icon Integrations and Interoperability
    Integrations and Interoperability

    Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.

  • Solution Icon Solution Icon Support and Training
    Support and Training

    As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.

  • Solution Icon Solution Icon Qualifacts Community
    Qualifacts Community

    Whether you participate in a state user group, or join national discussion groups, including clinical users, and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.

Resources

6 Strategies for Proactive Denial Management in Behavioral Health Start reading
Technology’s Role in Substance Use Disorder Treatment Amid Regulatory Changes Start reading
Empowering Addiction Professionals: Qualifacts Celebrates National Addiction Professionals Day Start reading

Trade in complexity for something truly empowering.