Massachusetts
Integrated Behavioral Health EHR Platform
In Massachusetts, evolving behavioral health reform requires advanced EHRs for data-driven decisions and quality improvements. Trusted by over 80 Massachusetts providers, Qualifacts offers tailored support for state reporting, including MSDP, DPH-EI, CANS, and CCBHC requirements, with powerful analytics for KPI tracking and cost evaluation.
Our unified platform enhances efficiency, simplifies documentation, and supports complex billing needs, including value-based models, without costly vendor customizations. Committed to innovation and exceptional support, Qualifacts’ EHRs empower providers to deliver quality care and improve client outcomes efficiently.
Download 2024 EHR Buyer's GuideSimplifying Care and Compliance in Massachusetts
Enhance decision-making and improve care quality with a leading integrated behavioral health platform. Design an EHR experience that’s uniquely yours with configurable solutions built for self-sufficiency and growth.
Simplify operations with an integrated billing solution that will provide higher clean bill rates, efficient workflows, and faster payment collection.
- With billing and clinical in one system, your workflows will be smoother, and revenue capture will be fully automated
- Billing integrates service documentation components for claims tracking, batch generation, editing, and electronic posting
- Achieve an average 99% clean bill rate with claim scrubbers, denial queues, and payment posting to ensure precise revenue capture
- Real-time access to integrated data provides valuable insights into your agency’s financial health, empowering informed decision-making and strategic planning
Agencies can configure data and customize workflows to enhance productivity, ensure compliance, and accelerate the revenue cycle. Everything from clinical care to reporting, billing, and outcomes collection can be tailored to suit individual needs.
- Reduce claim denials by 8% with configurable reporting and billing modules
- Connect seamlessly with PVIX, HIEs, RHIOs, local hospitals, and other systems
- Create configurable clinical workflows with forms, reports, dashboards, and smart screens
- Eliminate unexpected fees or delays with self-service configuration
- Easily develop and edit templates with form builder tools
- Simplify state and local compliance configurable forms and reports for Massachusetts, including MSDP, DPH-EI, and CANS
We understand implementation can be tough to navigate. That’s why we have developed industry leading practices that will provide you expert guidance and support every step of the way.
- Our team of experienced project managers, configuration analysts, and billing specialists ensure our customers are onboarded efficiently and effectively
- Average implementation in < 6 months from start to agency “go-live”
- Leverage best practices and optimize the platform to drive their operational and workflow processes effectively
- Our team provides standard and customized training services
Make mental health support more accessible and extend your reach of services to individuals in remote or underserved areas with integrated virtual care and patient portal solutions.
- Schedule, hold, and manage virtual care appointments for individuals and groups via video or instant messaging
- Ensure smooth operation and adoption of the virtual care platform with staff onboarding implementation and ongoing support
- Increase engagement by providing a familiar and personalized experience with a fully branded patient portal available online and in app stores
- Focus on client care and reduce administrative burdens by automating routine tasks such as form distribution, appointment reminders, and billing processes.
- Gain valuable insights into client progress and outcomes with embedded assessments within workflows
Our solutions are designed with configurability and flexibility in mind aiming to optimize workflows, enhance clinical productivity, and reduce administrative burdens.
- Improve staff productivity with highly flexible interdisciplinary service/treatment plan workflows
- Access treatment suggestions, preventive care reminders, and potential drug interactions with integrated clinical decision support tools
- Increase efficiency with user-friendly and efficient clinical workflows with minimal clicks
- Integrate community-based care, scheduling, and paperwork via your tablet or laptop
- Utilize mobile solutions that can be used “offline” for remote Home & Community Based Services (HCBS)
What Makes Us Exceptional
Proudly Serving All 50 States
Customers across the US trust Qualifacts for state reporting and compliance.
6 Month Average Implementation
Our proven implementation methodology gets your staff up and running quickly.
97% Customer Support Satisfaction
Implementation is just the beginning, we’re with you every step of the way.
Serving 3,000+ Organizations
Agencies have trusted Qualifacts solutions for nearly 25 years.
Top Rated EHRs
Recognized as the best Behavioral Health EHRs based on thousands of reviews on Capterra, Software Advice, KLAS, G2 and more.
8.6 Million Lives Covered
Qualifacts’ EHRs simplify workflows, helping you spend more time where it matters most – with clients.
$10 Billion Claims Processed Annually
Maximize revenue with seamlessly integrated billing and claims management.
120+ Standard Reports
Reporting, Analytics, and BI solutions provide actionable insights for decision making.
90K Providers
More than 90K providers are using Qualifacts software everyday to support their work.
170+ CCBHC Customers
Proudly serving 35% of all CCBHCs in the United States.
46 State User Groups
Users groups and the Qualifacts Community forum allow customers to gather and share their experiences.
100+ Integrations
Our experienced integration team works with you to build easy access to the data your teams need.
Talk to a Massachusetts Behavioral Health EHR Expert
Schedule a custom demo directly with a Massachusetts representative to learn more about our state-specific capabilities.