Integrated Behavioral Health EHR Platform

In Massachusetts, evolving behavioral health reform requires advanced EHRs for data-driven decisions and quality improvements. Trusted by over 80 Massachusetts providers, Qualifacts offers tailored support for state reporting, including MSDP, DPH-EI, CANS, and CCBHC requirements, with powerful analytics for KPI tracking and cost evaluation.

Our unified platform enhances efficiency, simplifies documentation, and supports complex billing needs, including value-based models, without costly vendor customizations. Committed to innovation and exceptional support, Qualifacts’ EHRs empower providers to deliver quality care and improve client outcomes efficiently.

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Simplifying Care and Compliance in Massachusetts

Enhance decision-making and improve care quality with a leading integrated behavioral health platform. Design an EHR experience that’s uniquely yours with configurable solutions built for self-sufficiency and growth.

Simplify operations with an integrated billing solution that will provide higher clean bill rates, efficient workflows, and faster payment collection.

  • With billing and clinical in one system, your workflows will be smoother, and revenue capture will be fully automated
  • Billing integrates service documentation components for claims tracking, batch generation, editing, and electronic posting
  • Achieve an average 99% clean bill rate with claim scrubbers, denial queues, and payment posting to ensure precise revenue capture
  • Real-time access to integrated data provides valuable insights into your agency’s financial health, empowering informed decision-making and strategic planning

Agencies can configure data and customize workflows to enhance productivity, ensure compliance, and accelerate the revenue cycle. Everything from clinical care to reporting, billing, and outcomes collection can be tailored to suit individual needs.

  • Reduce claim denials by 8% with configurable reporting and billing modules
  • Connect seamlessly with PVIX, HIEs, RHIOs, local hospitals, and other systems
  • Create configurable clinical workflows with forms, reports, dashboards, and smart screens
  • Eliminate unexpected fees or delays with self-service configuration
  • Easily develop and edit templates with form builder tools
  • Simplify state and local compliance configurable forms and reports for Massachusetts, including MSDP, DPH-EI, and CANS

We understand implementation can be tough to navigate. That’s why we have developed industry leading practices that will provide you expert guidance and support every step of the way.

  • Our team of experienced project managers, configuration analysts, and billing specialists ensure our customers are onboarded efficiently and effectively
  • Average implementation in < 6 months from start to agency “go-live”
  • Leverage best practices and optimize the platform to drive their operational and workflow processes effectively
  • Our team provides standard and customized training services

Make mental health support more accessible and extend your reach of services to individuals in remote or underserved areas with integrated virtual care and patient portal solutions.

  • Schedule, hold, and manage virtual care appointments for individuals and groups via video or instant messaging
  • Ensure smooth operation and adoption of the virtual care platform with staff onboarding implementation and ongoing support
  • Increase engagement by providing a familiar and personalized experience with a fully branded patient portal available online and in app stores
  • Focus on client care and reduce administrative burdens by automating routine tasks such as form distribution, appointment reminders, and billing processes.
  • Gain valuable insights into client progress and outcomes with embedded assessments within workflows

Our solutions are designed with configurability and flexibility in mind aiming to optimize workflows, enhance clinical productivity, and reduce administrative burdens.

  • Improve staff productivity with highly flexible interdisciplinary service/treatment plan workflows
  • Access treatment suggestions, preventive care reminders, and potential drug interactions with integrated clinical decision support tools
  • Increase efficiency with user-friendly and efficient clinical workflows with minimal clicks
  • Integrate community-based care, scheduling, and paperwork via your tablet or laptop
  • Utilize mobile solutions that can be used “offline” for remote Home & Community Based Services (HCBS)

What Makes Us Exceptional

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Proudly Serving All 50 States

Customers across the US trust Qualifacts for state reporting and compliance.

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6 Month Average Implementation

Our proven implementation methodology quickly gets your staff up and running quickly.

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97% Customer Support Satisfaction

Implementation is just the beginning, we’re with you every step of the way.

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Serving 3,000+ Organizations

Agencies have trusted Qualifacts solutions for nearly 25 years.

human services 3 award winning EHR platforms

#1 & #2 Best in KLAS

Recognized as Best in Behavioral Health Market Segment based on the feedback of thousands of providers

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170+ CCBHC Customers

Proudly serving 33% of all CCBHCs in the United States

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$10 Billion Claims Processed Annually

Maximize revenue with seamlessly integrating billing and claims management

human services 10M lives covered

8.6 Million Lives Covered

Qualifacts’ EHRs simplify workflows, helping you spend more time where it matters most – with clients.

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Talk to a Massachusetts Behavioral Health EHR Expert

Schedule a custom demo directly with a Massachusetts representative to learn more about our state-specific capabilities.

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Contact an EHR Software Expert

At Qualifacts, we are committed to serving behavioral health, rehabilitative (PT/OT/SLP), and human services organizations by providing top-rated EHR solutions and services. Our team consists of seasoned professionals with hands-on clinical and administrative experience in these vital service areas. We understand the unique challenges you face and are here to assist you in selecting the most suitable solutions for your organization’s needs. Let’s kickstart the conversation that can transform your services. Complete this brief form to get started.