Integrated Telehealth
Connect, Engage & Transform Care
Meet your clients where they are with HIPAA-compliant telehealth that delivers flexible, consistent care. Our solution integrates seamlessly with Qualifacts‘ client portal and EHRs, helping you increase appointment volume, maximize provider capacity, and reach more clients more often with convenient, accessible care. All this drives better health outcomes while optimizing operational costs.
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Fewer No-Shows. More Connected Care.
Break down access barriers by giving clients flexible ways to attend sessions. Whether they’re in rural areas, juggling work or childcare, or just prefer virtual sessions, integrated telehealth helps you meet them where they are. That leads to fewer cancellations, more completed appointments, and stronger continuity of care.
Fill more schedule gaps and reduce no-shows with a virtual option that fits into your existing workflow. More completed sessions mean more billable hours. With group visits, you can scale services without adding providers or space.
Simplify the way your team delivers care with HIPAA-compliant video, group sessions, and documentation tools built into your EHR ecosystem. Fewer tools means fewer headaches for staff and a consistent experience for clients that keeps them engaged without logging into multiple apps.
Everything You Need for Seamless Telehealth
HIPAA Compliant to Keep Client Data Secure
Ensure the highest level of privacy and security for all client data and communications, keeping all data within Qualifacts’ secure environment.
Mobile-Friendly to Connect with Clients Anywhere
Provide an intuitive experience for both providers and clients on any device, anywhere.
Collaboration Tools for More Interactive Sessions
Increase session effectiveness and improve client interactions with modern collaboration solutions like chat, screen sharing, and care team participation.
Immediate Transcription for Fast Documentation
Automatically transcribe virtual sessions to streamline documentation, improve quality assurance, and reduce manual work for providers.
Individual and Group Appointments
Effortlessly tailor care to diverse client needs, enhance community support, and expand your outreach with virtual care for one-on-one or group sessions for up to 50 participants.
EHR Integration for Ease of Use
Connected with your Qualifacts EHR and client portal, reduce the number of logins and ancillary technology needed for daily operations.
Integrated telehealth has helped me overcome clients’ initial hesitation and get them set up for a face-to-face appointment with their clinician in just 15 minutes. This is a game-changer for treatment.
Frequently Asked Questions about Telehealth
Telehealth is built into the Qualifacts EHR and client portal rather than bolted on. Providers launch HIPAA-compliant video sessions directly from the appointment or digital encounter, document in the same record, and have billing modifiers applied automatically, so a virtual visit follows the same workflow as an in-person one.
Yes. In-person and virtual visits live in one schedule and one client record, with the same documentation, treatment plan, and billing workflow. Nothing has to be reconciled between a separate video platform and the EHR.
Clients can join from a computer, tablet, or smartphone. The experience is mobile-friendly and accessible through the client portal, including the portal mobile app on iOS and Android.
Virtual sessions run on HIPAA-compliant video inside Qualifacts’ secure environment, and client data stays in the same system as the rest of the record. Consent and required disclosures are handled through your configured intake and consent forms, which clients can review and eSign in the portal before the visit.
Yes. Agencies can schedule the appointment, launch the session, document the note, and submit the claim from the same record, with telehealth billing modifiers applied automatically. Sessions can also be transcribed to speed documentation, and iQ Clinical Documentation can draft the note for clinician review.
