Client Portal

Empower Your Clients, Simplify Your Operations

Keep clients engaged with one intuitive, branded portal where they can complete forms, check records, and stay connected all from the convenience of their own device whenever they choose. 

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Your Digital Front Door to Better Care 

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Help clients stay on track with a mobile-friendly portal where they can complete forms, check records, and access telehealth on their own time. With easier access comes better engagement and better outcomes.

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Save your staff hours every week by optimizing form assignments, reminders, and eSignature collection. Key EHR integration points reduce rework, so your team spends less time chasing paperwork.

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Simplify your technology stack by consolidating intake, reminders, and virtual care into one branded platform. Our client portal replaces clunky third-party tools with a scalable, secure solution built specifically for behavioral health.

A Better Client Portal for You & Your Clients

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In-Portal Payments & Statements to Simplify Billing

Get paid faster. Our client portal enables direct payments with real-time balance updates, improving collections and reducing time staff spend chasing payments.

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Demographic Data Mapping for Better Records

Reduce data errors, save administrative time, and ensure accurate records with structured data flowing directly from the client portal to the EHR.

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Mobile App for Easy Access

Expand access to remote, underserved, and mobile-first clients, while reducing intake abandonment and no-shows.

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Branded Portal for a Cohesive User Experience

Clients are greeted with your familiar brand colors and logo throughout the portal, giving them confidence in the tools they use throughout their healthcare journey. 

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eSignatures for Fast Paperwork

Streamline intake and eliminate compliance gaps with eSignatures that let clients securely sign documents directly within the portal, capturing crucial data and preventing delays.

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Automated Reminders to Minimize No-Shows

Automatically send appointment reminders and notifications, drastically cutting no-shows and safeguarding your valuable revenue.

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Self-Service Client Records for Full Transparency

Empower clients with secure, self-serve access to their treatment plans, appointments, and documents within the portal, significantly reducing inbound calls and staff workload.

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Broadcast Messaging for Mass Communication

Empower your staff with Broadcast Messaging, a mass communication tool that instantly sends updates, alerts, and announcements to all clients, streamlining communication and freeing up valuable staff time.

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Intake & Form Assignment for Expedited Onboarding

Streamline your intake process with user-friendly digital forms and automated assignment, ensuring clients complete all necessary documentation accurately and quickly, eliminating delays to care.

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End the No-Show Epidemic: Strategies for Unlocking Client Engagement & Revenue 

Behavioral health agencies are constantly challenged by client retention, no-shows, and administrative burdens. But these hurdles also offer a unique chance to improve client experience and boost revenue. 

Join us on July 30 at 1pm CT for a live webinar featuring Stephen Hopkins from Eastern Shore Community Services Board (ESCSB) and Sarah Taylor from Qualifacts. They’ll share how ESCSB’s digital-first approach, using a robust client portal and integrated telehealth, simplified operations, increased client engagement, and generated new revenue.

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Connect with a Behavioral Health EHR Specialist

Qualifacts supports thousands of behavioral healthcare providers nationwide, large and small, with our specialized, AI-powered EHR and data solutions. We’re a strategic partner, deeply rooted in the industry, and committed to simplifying your processes, reducing administrative burdens, and maximizing time for what matters most: patient care. Fill out this quick form, and let’s connect.