North Carolina

North Carolina

Integrated Behavioral Health EHR Platform

In North Carolina, evolving data collection and reporting needs make a comprehensive EHR vital for insightful decision-making and quality improvements. Qualifacts’ unified platform offers highly configurable solutions built specifically for your organization to help providers achieve better outcomes, maximize revenue, and demonstrate high performance. Our solution scales alongside your organization, helping you grow and evolve over time without needing to drastically change your technology.

Our billing modules support various payment models, catering to LMEs and MCOs, and are adaptable to state mandates, allowing for specific configurations to meet quality and outcome metrics. With powerful and actionable analytics, providers can track KPIs, assess costs, optimize efficiency, and make informed decisions. Functionality extends to State Health Homes, Patient-Centered Medical Homes, CCBHCs, and VBR Models, with seamless HIE and RHIO integration. Serving over 100 customers in North Carolina, Qualifacts is committed to accelerated innovation, exceptional support, and solutions for quality care delivery and client well-being enhancement.

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Choose the #1 Integrated Behavioral Health EHR Platform

Accurate, flexible billing tools help ensure timely reimbursement for the services you provide. Qualifacts simplifies claim generation and payer requirements with automation and workflows designed to stop revenue leakage.

  • Fully integrated, rules-based Revenue Cycle Management ensures claim accuracy, minimizes denials, and optimizes claims error procedures
  • Comprehensive billing module accommodates different payment models for MCOs and LMEs
  • Highly configurable billing module support state mandated Value Based Care models
  • Advanced Search, Batch Claim Error Report, and pre-billing checklist help prevent denials

Simplify state and federal compliance at every level with flexible reporting and powerful analytics tools. Elevate your agency’s efficiency, prevent compliance gaps, and meet your state reporting and program requirements seamlessly with Qualifacts.

  • Stay compliant as new state initiatives require additional reporting with continuously updated and maintained State Reporting
  • Configurable reports for managed care mandates and demonstrating outcomes for value-based care requirements
  • Integration with North Carolina HIE HealthConnex
  • Utilize our expertise with state and federal data requirements for administrative, demographics, and outcomes data to optimize public funding reimbursement

Focus attention on where it is needed the most. With outcome reporting and analytics, Qualifacts provides visibility into the data you need to report clinical outcomes, quality, organizational success, and more.

  • Support for CCBHC and VBC billing of claims (PPS-1)
  • Easily track Clinical Quality Measures (CQMs) with an Outcome Reporting Platform
  • Configurable treatment plans and symptom monitoring for personalized care
  • Gain visibility into assessments, outcomes, goals, objectives, interventions, and activities — informed by optional evidence-based decision support at the point of care
  • Access dashboards for tracking Infrastructure Development, Prevention and Mental Health Promotion (IPP) Indicators, and Disparity Impact Statement goals

A quality implementation process is crucial to your organization getting the maximum value from our unified platform. Qualifacts has developed industry-leading practices that are incorporated into our implementation strategy.

  • We use the combined experience of serving 2500+ customers to configure our implementation process and deliver a seamless integration of Qualifacts EHRs into your agency
  • Your team will be trained on all aspects of the platform, while we validate the accuracy of configuration and provide additional edits
  • Our team of experienced project managers, configuration analysts, and billing specialists ensure our customers are onboarded efficiently and effectively

Our suite of end-to-end solutions are highly configurable and designed to streamline workflows, maximize clinical efficiency, and minimize administrative tasks.

  • Efficient and user-friendly clinical workflows that minimize clicks and can be tailored to each agency’s specific needs
  • Streamline your Home & Community Based Services (HCBS) with our integrated mobile solution
  • Enhance staff efficiency with flexible and simplified interdisciplinary service workflows
  • Integrated clinical decision support tools for informed provider decisions
  • Virtual Care and Patient Portal for enhanced client engagement

What Makes Us Exceptional

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Proudly Serving All 50 States

Customers across the US trust Qualifacts for state reporting and compliance.

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6 Month Average Implementation

Our proven implementation methodology quickly gets your staff up and running quickly.

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97% Customer Support Satisfaction

Implementation is just the beginning, we’re with you every step of the way.

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Serving 3,000+ Organizations

Agencies have trusted Qualifacts solutions for nearly 25 years.

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#1 & #2 Best in KLAS

Recognized as Best in Behavioral Health Market Segment based on the feedback of thousands of providers

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170+ CCBHC Customers

Proudly serving 33% of all CCBHCs in the United States

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$10 Billion Claims Processed Annually

Maximize revenue with seamlessly integrating billing and claims management

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8.6 Million Lives Covered

Qualifacts’ EHRs simplify workflows, helping you spend more time where it matters most – with clients.

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Talk to a North Carolina Behavioral Health EHR Expert

Schedule a custom demo directly with a North Carolina representative to learn more about our state-specific capabilities.

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Contact an EHR Software Expert

At Qualifacts, we are committed to serving behavioral health, rehabilitative (PT/OT/SLP), and human services organizations by providing top-rated EHR solutions and services. Our team consists of seasoned professionals with hands-on clinical and administrative experience in these vital service areas. We understand the unique challenges you face and are here to assist you in selecting the most suitable solutions for your organization’s needs. Let’s kickstart the conversation that can transform your services. Complete this brief form to get started.