Qualifacts Announces Partnership with Anderson Cherokee Community Enrichment Services (ACCESS) in Texas

NASHVILLE, Tenn. — Qualifacts, the leading provider of electronic health record (EHR) platforms for behavioral health and human services organizations, has announced a partnership with Anderson Cherokee Community Enrichment Services (ACCESS) of Jacksonville, Texas, to utilize Credible’s industry-leading comprehensive EHR platform.

ACCESS provides a variety of essential services to children and adults living with mental illness, helping to facilitate recovery and provide support to its clients and their loved ones. The agency had several requirements for a new EHR, including easier preparation of more visually compelling reports, a robust client portal, the ability to self-manage forms and a strong Mobile component for field staff. Credible was able to meet them all, said Ted Debbs, Chief Executive Officer.

“We have changes being pushed down to us from the state and federal levels all the time — we can’t afford to wait months for updates and risk not being compliant,” Debbs said. “Having that control and flexibility with forms is very important to us. We also are very pleased that we will be able to use Credible for state reporting right away. Until now we’ve had to input data into a state portal, which was time consuming and created a lot of extra work.”

Clients will benefit from Credible as well, added Donna Daigle-Thomas, Chief Program Officer.

“Credible’s portal was one of the best we’ve ever seen and will be so easy for our clients to use,” Daigle-Thomas said. “Many will be able to access and update information from home, saving even more time when they come in for an appointment.”

“Qualifacts is highly committed to supporting Texas providers and is making significant investments in state reporting and other Texas-specific enhancements to the Credible platform,” says Paul Ricci, CEO. “We are pleased to empower and work alongside ACCESS and our other Texas partners to ensure that their EHR supports their mission now and in the future.”


Qualifacts is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence.  Its mission is to be an innovative and trusted technology and solutions partner, enabling exceptional outcomes for its customers and those they serve.  Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms span and serve the entire behavioral health market supporting non-profit agencies and Certified Community Health Clinics (CCBHCs), as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,400 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 Best in KLAS: Software and Services report as having the #1 and #2 ranked Behavioral Health EHR solutions, with its Credible and CareLogic platforms, respectively. InSync is also recognized as top-rated by Software Advice based on user reviews.


ACCESS provides a variety of essential services to children and adults living with mental illness, helping to facilitate recovery and provide support to its clients and their loved ones. ACCESS’ many program offerings include: The IDD Authority Program, which provides an array of support and services to children and adults with developmental disabilities, intellectual developmental disabilities, related conditions and pervasive developmental disorders such as Asperger’s and Autism; A Mobile Crisis Outreach Team, which provides immediate response to individuals in crisis; the Family and Youth Success (FAYS) Program, which promotes strong families and youth resilience; The Youth Empowerment Services, or Y.E.S., Program for children and youth with serious mental health conditions and their families; Preadmission Screening and Resident Review (PASRR) services for individuals seeking placement to or who reside in a nursing facility; as well as a broad substance-abuse counseling and treatment program and a Military Veteran Peer Network to connect former service personnel to each other and to available community resources.

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