Qualifacts iQ Assistant
Free, always-on chatbot inside your EHR
Get instant answers, work faster, and train smarter with always-on AI chatbot support for all users built into your EHR.
Download Extension
Get instant answers—without leaving your EHR
- Get instant answers and real-time guidance to work faster and train smarter.
- Trained on 3,000+ resources with trusted guidance and best practices.
- Customize with your agency’s documentation and internal support needs.
- No extra logins or tools required.
AI security built for behavioral health
Qualifacts is the first EHR provider to achieve ISO 42001 certification under the international standard for AI Management Systems.
Built exclusively for Qualifacts EHRs, Qualifacts iQ ensures your data stays secure and compliant with SOC II and ONC standards—no silos, no clunky workarounds, no costly integrations.
Learn More
Advancing the future of AI for behavioral health
Qualifacts iQ, the AI that powers Qualifacts EHRs, reduces manual work and improves workflows within your EHR so behavioral health teams can focus on care, serve more clients, and deliver better outcomes. With instant EHR guidance and AI-powered documentation in more than 120 languages, Qualifacts iQ is made for behavioral health and fully integrated, keeping your data secure within your Qualifacts EHR.
Explore IQThe iQ Assistant difference
The biggest success and most significant achievement have been with Qualifacts iQ Assistant’s flexibility and ease of use, which has been seamlessly integrated into our daily operations.
Frequently asked questions about iQ Assistant
iQ Assistant is a free, always-on AI chatbot built into your Qualifacts EHR. Users can ask how to complete a task, locate documentation, walk through workflow steps, and get real-time guidance without leaving the system or opening a support ticket. It is trained on more than 3,000 Qualifacts resources and can be customized with your agency’s own documentation and internal support content.
iQ Assistant is a free resource built for every Qualifacts user: clinicians, front-desk and scheduling staff, billers, supervisors, and system administrators. It runs as a browser extension alongside your EHR, so there are no extra logins or separate tools to manage.
iQ Assistant works within Qualifacts’ secure environment and respects the role-based permissions configured by your administrators, so users see only what their role allows. Qualifacts maintains SOC 2 and ONC compliance and is the first EHR provider certified to ISO/IEC 42001 for AI management systems.
Yes, iQ Assistant is an excellent resource for onboarding and training support. New staff can ask questions in plain language and get step-by-step answers at the moment they are stuck, which shortens onboarding and takes pressure off supervisors and super-users. Agencies can also load their own policies and documentation, so answers reflect how your organization actually works.
iQ Assistant provides guidance and information to the user, but it does not make clinical decisions or take action on a client’s record. iQ Assistant answers questions and points users to the right workflow, while staff remain responsible for what they enter, approve, and sign. Responsible-use practices are governed under Qualifacts’ ISO/IEC 42001-certified AI management system.
