Qualifacts Announces New California Credible Partners Under the Kings View Program

Three California County Behavioral Health Agencies Choose Credible EHR Platform

Qualifacts, a leading provider of electronic health record (EHR) platforms for behavioral health and human services organizations, today announced that Tuolumne, Del Norte, and Plumas County Behavioral Health Agencies in California have chosen to be part of the Credible EHR platform under the Kings View Program, which provides intuitive management services as well as an industry-leading EHR system.

The Credible EHR provides billing and state reporting customized for California, intuitive form-development capabilities to meet county and local requirements, and a fully disconnected mobile solution for community-based services. Kings View Professional Services has now contracted with 15 counties which will all be migrating to the Credible platform. Qualifacts has equipped 17 California counties with their EHR platforms, 15 on Credible and 2 on InSync.

“Kings View has a unique perspective of being both a provider of services and a Professional Services Organization supporting over 24 California counties. We understand the objectives, provisions, and challenges of the new CalAIM initiative and changing state requirements,” said Dr. Amanda Nugent-Divine, chief executive officer, Kings View Professional Services. “We also appreciate the power of what the data tells us related to these topics. Kings View Professional Services has demonstrated our expertise at demystifying streams of California technical data, shaping it into a clear and compelling narrative for over 25 years. We demonstrate this daily and know how to meet the ever-evolving requirements of the California service delivery market,” added Dr. Nugent-Divine.

“Our county customers receive support from our tenured professionals and benefit from the lowest denial rates along with the highest state reporting compliance rates reported by EQRO.” said Bill Dollar, chief information officer, Kings View Professional Services. “Kings View Professional Services will continue to provide the highest quality services to ensure our customers’ success. Kings View Professional Services guarantees our staff’s availability and expertise to provide the necessary guidance to support counties through the CalAim’s evolution and the implementation of value-based reimbursement models”.

Kings View Professional Services, a long-established and leading behavioral health corporation in California, will be supplying, installing, operating, upgrading, maintaining and otherwise providing full support for the Credible EHR platform. This industry-leading offering will not only be available to Kings View Professional Services current county partners but will be made available to new county customers as well. The Kings View Professional Services-Credible partnership provides the California county mental health community with the benefit of proven in-state behavioral health expertise combined with a highly configurable next-generation EHR platform.

About Kings View Professional Services

Kings View was founded in Reedley, California in 1951 by the Mennonites to address the need for treatment of mental health. In the 1960s and early 1970’s, the scope of services was expanded to include drug and alcohol treatment through several community programs. In 1975, a day facility providing activity and work experience for developmentally disabled adults was established in Merced County. A drug and alcohol prevention and restoration program were created in Fresno in the 1980s. In 1998 a TelePsychiatry program was launched to bring much needed psychiatric care to patients in more rural areas who may not have local access to such facilities. Currently Kings View offers the following service lines: Mental Health, Drug and Alcohol, MIS for Electronic Health Records, Intellectually Challenged Adult Services, Youth Empowerment Programs, TelePsychiatry, Central Valley Suicide Prevention Hotline and Health Information Analytics and cost reporting.

About Qualifacts

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic™, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,400 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 Best in KLAS: Software and Services report as having the #1 and #2 ranked Behavioral Health EHR solutions, with its Credible and CareLogic platforms, respectively.