CEOs of Qualifacts and OPEN MINDS Discuss the Data-Driven Future of Behavioral Healthcare

Josh Schoeller, CEO of Qualifacts, and Monica Oss, CEO of OPEN MINDS, Align on a Unifying Vision and Executive Strategy

In an era defined by growing challenges, the behavioral health industry stands at a crossroads. Access to essential services remains a critical issue, leaving many individuals stranded without the treatment they urgently require. Fragmented care, limited resources, and a growing demand for services create a challenging environment for organizations.

These issues are further compounded by significant financial pressures. Traditional fee-for-service (FFS) contracts offer diminishing revenue, while the complexities of value-based care (VBC) introduce new layers of administrative burden and documentation complexity. Payer consolidation creates a landscape with tighter margins, and the emergence of digital-first care models dramatically escalates consumer expectations.

To address these significant issues, Qualifacts and OPEN MINDS hosted an executive discussion on the state of behavioral healthcare. Qualifacts CEO Josh Schoeller and OPEN MINDS CEO Monica Oss, provided an in-depth strategic framework for long-term sustainability and growth. This on-demand session offers actionable insights on:

  • Supporting superior performance with unified business insights
  • Driving growth through data strategy
  • Optimizing financial sustainability with contextualized data
  • Building the data-driven future of behavioral healthcare through technology partnerships
Josh Schoeller 1

About Josh Schoeller

Qualifacts CEO Josh Schoeller brings a wealth of data analytics expertise to the conversation, with over 32 years of experience across various healthcare sectors. His track record includes success in payer, provider, pharmacy, life sciences, and government sectors. Since assuming leadership at Qualifacts just six months ago, Schoeller has already spearheaded the launch of two transformative solutions—Qualifacts OneQ and Qualifacts iQ. His experience and modern, data-driven perspective, positions Qualifacts at the epicenter of digital transformation in the behavioral healthcare industry.

Monica OSS 1

About Monica Oss

Monica E. Oss, MS, is the founder of OPEN MINDS and serves as its chief executive officer, executive editor of its publications and websites, and executive lead of its consulting engagements. For the past three decades, Ms. Oss has led the OPEN MINDS team on a range of industry research and consultation initiatives, serving as principal investigator on research projects that include adoption of evidence-based practices, and new technologies among many others.

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