Behavioral Health Organizations Face Mounting Pressure: Qualifacts and OPEN MINDS Partner to Offer Crucial Industry Insights Via March 25th Webinar

Behavioral Healthcare | An Evolving Landscape

The behavioral health care landscape is experiencing a period of significant transformation. New health care policies and increasing financial pressures are forcing organizations to adapt and innovate to ensure continued success. The complexity associated with billing, reimbursement, documentation, and compliance is at an all-time high and increasing exponentially.

In recognition of these challenges, Qualifacts, the leading technology provider of electronic health records (EHR) solutions developed specifically for behavioral health and human services, and OPEN MINDS, a leading authority in market intelligence and management solutions for healthcare organizations, have collaborated to provide a framework for survival and growth.

Sharon Hicks, a Senior Associate with OPEN MINDS said, “In the current health care environment, correct and detailed information about services delivered is key to financial success. To assure that an organization is able to compete, a sophisticated and configurable revenue cycle management system is imperative.”

Both Qualifacts and OPEN MINDS recognize that revenue cycle management (RCM) is the single most important area for organizations to focus on when navigating this complexity. Implementing a robust RCM strategy can empower organizations to optimize revenue capture, minimize inefficiencies, and gain valuable insights to drive long-term financial stability.

Charles Reitano, Senior Vice President of RCM with Qualifacts, commented, “The future of behavioral health care is not just about treating clients; it’s about treating your practice as a business. RCM is the key to unlocking its full potential.”

A free executive webinar, “Future-Proofing Your Practice: How RCM Strategies Can Make or Break Your Performance and Growth,” will be held on March 25th, 2024, at 3:00 PM Eastern Standard Time (EST) on the OPEN MINDS platform. It will feature industry experts Charles Reitano, SVP of Revenue Cycle Management at Qualifacts, and Sharon Hicks, Senior Associate at OPEN MINDS. With over 55 years of experience between them, the conversation will delve into the most relevant and critical topics for behavioral health organizations, including:

  • Challenges and Distinctions of the Current Behavioral Healthcare Landscape
  • Innovations and Technology Solutions in Behavioral Healthcare RCM
  • Value-Based Care (VBC), Alternative Payment Models (APM), and RCM Alignment
  • How to Implement a Transformative RCM Strategy

By attending this webinar, behavioral health leaders will gain the actionable knowledge needed to survive this period of unprecedented complexity and the strategic insights to transform this chaos into a competitive advantage.

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About Qualifacts

Qualifacts is the leading technology provider of secure EHR solutions and services developed specifically for behavioral health and human services.

We are a trusted, strategic partner with a loyal customer base of more than 3,000 organizations across all 50 states. We serve non-profit and for-profit organizations, both large and small, including 33% of the nation’s CCBHCs. For more information, please visit:


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at

Contact an EHR Software Expert

At Qualifacts, we are committed to serving behavioral health, rehabilitative (PT/OT/SLP), and human services organizations by providing top-rated EHR solutions and services. Our team consists of seasoned professionals with hands-on clinical and administrative experience in these vital service areas. We understand the unique challenges you face and are here to assist you in selecting the most suitable solutions for your organization’s needs. Let’s kickstart the conversation that can transform your services. Complete this brief form to get started.