QUALIFACTS IQ
Advanced AI purpose-built for behavioral health
Qualifacts iQ, the AI that powers Qualifacts EHRs, reduces manual work and improves workflows within your EHR so behavioral health teams can focus on care, serve more clients, and deliver better outcomes.
Book A DemoCompassion-Led Technology
Behavioral health care is personal, and technology should strengthen—not weaken—the human connection between providers and clients. That’s why we’ve built solutions that work alongside providers, ensuring that automation supports care rather than complicating it. We’ve reduced manual work while weaving in human-verification throughout, so providers remain in control. Smart automation helps reduce cognitive load, anticipate provider needs, and removes administrative obstacles—so providers can focus on care and improve client outcomes.
Integrated & Secure
Enjoy peace of mind with the industry’s first EHR provider to earn ISO 42001 AI certification. Our integrated solution, built exclusively for Qualifacts EHRs, ensures your data stays secure and compliant with SOC II and ONC standards—no silos, no clunky workarounds, no costly custom integrations. Plus, you benefit from ongoing feature development designed to keep you ahead.
Experience & Agility
You deserve solutions built by people who understand your world. We’ve been in your shoes—our team comes from behavioral health, so we know your workflows, challenges, and regulatory requirements because we’ve lived them. Backed by 25 years of experience and powered by leading LLMs and behavioral health data, we iterate quickly to deliver value where you need it most.
Qualifacts iQ Real-World Results
100%
Customers live in within one month
50%
Providers say they can now treat more clients
80%
Reduction in note-taking time
100%
Providers report more intentional planning for future sessions
Qualifacts iQ Capabilities
AI Clinical Documentation
Allow your providers to remain focused in sessions without sacrificing their free time or note accuracy. Available in more than 120 languages, Qualifacts iQ Clinical Documentation will automatically generate formatted notes in documentation templates customized for in-person and telehealth sessions for providers to approve and populate the EHR, improving accuracy and in-session experience for both clients and providers.
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AI Assistant
Make onboarding new staff a breeze and never worry about finding EHR resources. Qualifacts iQ Assistant instantly helps users get their questions answered and find documentation within our knowledge base. The AI assistant sifts through our extensive library of materials to find what you need in seconds.
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Agentic AI
Drastically improve your operational processes so you can get clients seen faster. Qualifacts iQ Agent capabilities will reduce the time and effort it takes for your administrative staff to work through their many manual processes, including client scheduling.
SEE PRESS RELEASEWhat Agencies Say About Qualifacts iQ
“We decided to go with Qualifacts iQ because AI-assisted documentation will soon become a standard in the world of mental health. It is clear that Qualifacts is actively working to be on the cutting edge with this product. They are developing rapidly and are open to feedback from the providers. AI documentation is not simply an afterthought added to their existing software. I am excited for the future possibilities of the iQ product.”
“We are seeing more and more clients need mental health services. The paperwork requirements on our staff are pretty mindboggling. We see Qualifacts iQ and AI as an essential product to cut down on paperwork time for our staff. Allowing them to do more of what they do best, care for clients.”
From Manual Notes to Measurable Gains with AI-Powered Note‑Taking
A year ago, Saint Louis Counseling set out to solve a familiar challenge: clinicians were spending too much time on documentation and not enough time with the people they serve. Leadership also recognized that these documentation delays were creating operational bottlenecks, slowing reimbursement, and making it harder for staff to stay fully present with clients.
To address these challenges, SLC began exploring AI‑powered documentation tools that could modernize workflows without disrupting care or compromising privacy. SLC shares what they looked for in a trusted AI partner, and the impact Qualifacts iQ has had on their teams, operations, and client experience, to date.
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