Lifeline Connections Announces Strategic Partnership to Help Treatment Teams Collaborate More Effectively

May 14, 2018

NASHVILLE, Tenn. —Lifeline Connections, a substance use and mental health treatment organization serving the Pacific Northwest, announced a strategic partnership with Qualifacts, a leading provider of electronic health records (EHR) for Behavioral Health and Human services providers, to raise the bar in client care.

By adopting CareLogic as their EHR platform, providers at Lifeline Connections can now collaborate more easily and make data-driven decisions by having client data at their fingertips. “In just five short months, we were able to go from paper-based records to CareLogic,” said Brandy Branch, Chief Clinical Officer at Lifelife Connections. “Clients often receive treatment from multiple therapists simultaneously and now our whole team can work together much more easily.”

Successfully implementing new technology can be challenging in any industry especially when internal information technology resources are already stretched this. To help clients overcome these barriers, Qualifacts has developed a proprietary and proven implementation methodology. Within 90 days of going live on the platform, 97% of customers achieve best practice performance in regards to key clinical, operational and financial metrics.

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), almost eight million American adults have both a mental health and a substance use disorder, also known as co-occurring disorders. Given the prevalence of the increasing number of individuals in need of help, more behavioral health organizations are turning to technology to streamline workflows – enabling providers to spend more time treating clients.

“Behavioral health and human services organizations operate very differently than the broader medical community. And, as a result, they need an EHR that can help them access the right information that can help them deliver quality care,” said Todd Charest, Chief Product Officer at Qualifacts. “We’re proud to help support organizations like Lifeline Connections who support lifesaving changes for people affected by substance use and mental health conditions.”

Lifeline Connections

Lifeline Connections specializes in treatment for those with substance use disorders related to the use of opioids and alcohol by offering medication to assist in the recovery process (e.g. Suboxone® and Vivitrol®). We emphasize the importance of regular medical care, family counseling, support groups, one-on-one and group therapy in our medication assisted treatment program. For more information, visit

About Qualifacts Systems, Inc.

At Qualifacts, we empower our behavioral healthcare partners to achieve better client outcomes. We help simplify complexity through our responsive customer service and robust enterprise EHR solutions, ensuring our customers have the tools and insights needed to deliver quality care and demonstrate clinical and financial value. For more information visit

Contact an EHR Software Expert

At Qualifacts, we are committed to serving behavioral health, rehabilitative (PT/OT/SLP), and human services organizations by providing top-rated EHR solutions and services. Our team consists of seasoned professionals with hands-on clinical and administrative experience in these vital service areas. We understand the unique challenges you face and are here to assist you in selecting the most suitable solutions for your organization’s needs. Let’s kickstart the conversation that can transform your services. Complete this brief form to get started.