Who we serve

Health and Human Services

Assisting Individuals in The Community to Help Them Thrive.

Health and Human Services (HHS) organizations play a critical role in the communities they serve by supporting the well-being of children and families with individual needs.

That’s why it’s important to leverage an Electronic Health Records (EHR) platform that can help you with your agency’s data and administrative needs. Qualifacts offers three EHR platforms: CareLogic, Credible, and InSync. With these tools, you can streamline workflows in virtually every aspect of your daily operations.

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About Our Platforms

If you work in the health and human services field, you need an EHR platform that can be configured to meet the diverse needs of your care teams. Improve your agency’s efficiency with an EHR platform that can help you maximize resources. Qualifacts’ EHR platforms simplify workflows, helping you spend more time where it matters most – with the clients you serve.

The most flexible and configurable EHRs in the industry.

With Qualifacts, you only need one platform to address multiple needs without additional vendor involvement or added fees. Agencies can self-service data configuration and custom design clinical, compliance, and billing workflows, including alerts, to maximize productivity, support compliance, and accelerate the revenue cycle.

We take on state reporting so the focus can remain on what’s most important – quality of care.

You have more pressing matters than developing and maintaining the necessary state reports that your agency is required to provide for compliance. The State Reporting Maintenance and Subscription Service provides ongoing maintenance, state updates, and related customer support for the submission of data to state departments and entities. It enhances your agency’s efficiency, avoids compliance gaps, and ensures your state revenue sources reporting needs are met.

Empower your data analytics.

Built with flexibility and responsiveness in mind, our analytics tools are designed to suit the changing needs of clients, providers, and regulatory agencies alike. Easily access, manage, and visualize the data you need to simplify your documentation process, drive better care for clients, and maintain compliance with changing regulations.

Customer Success Stories

  • 75K+
    Providers Using Our Software
  • 8.6M
    Lives covered
  • #1
    Rated Behavioral Health EHR vendor by KLAS
  • 22+
    Years Focused on Behavioral Health and Human Services
Testimonial Icon

“[We] were 100% live in 12 weeks, receiving payments in a timely manner. Our staff was amazed with the simplicity and effectiveness of the system as well as the time it saved them.”

Mark Thurman
CEO, Families, Inc.

Getting started

  • Solution Icon Solution Icon Implementation

    Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.

  • Solution Icon Solution Icon Integrations and Interoperability
    Integrations and Interoperability

    Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.

  • Solution Icon Solution Icon Support and Training
    Support and Training

    As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.

  • Solution Icon Solution Icon Qualifacts Community
    Qualifacts Community

    Whether you participate in a state user group, or join national discussion groups, including clinical users and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.


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Learn more about the EHR platforms designed for Health and Human Services Organizations