Who we serve

Certified Community Behavioral Health Clinics (CCBHC)

Show up, in the most effective way possible.

As a Certified Community Behavioral Health Clinic (CCBHC), you proactively reach out and continuously engage the community to improve their efficiency as well as the quality of their services. What if your software and technology could reduce the associated complexity instead of contributing to it? Our solutions fit you, readily adapting to the unique requirements of your job — and supporting you where you need it most. And more than that, we provide you with a partnership that includes access to CCBHC experts, including state-specific knowledge, as well as training and support every step of the way.

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About Our Platforms

Certified Community Behavioral Health Clinics (CCBHC) provide the community with unique benefits. This means you need software that supports you and can easily adapt to your unique requirements. Try us today! Qualifacts EHR platforms have special software capabilities to match the unique needs of these providers.

Custom configuration is yours.

Our technology is as functional as it is dynamic, giving you the flexibility to configure it for your community and organizational requirements. Quickly customize workflows for different roles through a user-controlled back end — agencies can self-service add and update programs, services, and locations without expert IT intervention, and design your own service documents through configurable forms.

Care where patients live, work and play.

With our mobile capabilities, you have the freedom and flexibility to provide services to those outside of your clinic’s physical walls, at their homes or in emergency situations. We go with you, so you can be there with them.

Outcome Measures.

Qualifacts offers multiple analytics reports built specifically to track CCBHC outcome measures, including the ability to pull in caseload characteristics data, modified to fit your business process. Clinical decision support for all levels of care, with clinical documentation integrated across workflows.

Reporting and Analytics.

Out-of-the-box drillable dashboards monitor the financial and operational health of your organization. More than 120 standard reports provide actionable insights for data-driven decision-making.

CCBHC User Group.

The Qualifacts Community customer portal includes a national CCBHC User Group that is peer-led by experienced agency staff. Qualifacts supports the CCBHC User Group with on-staff, nationally recognized CCBHC thought leadership experts. The 24/7 virtual workspace for sharing information, learning best practices and engaging with continually updated resources includes state by state discussions, scheduled workgroups and ongoing support.

Billing made simple.

Your CCBHC’s lifeblood revolves around your ability to collect payments. Our simplified billing module helps you get reimbursed for billable services accurately and efficiently.

156

CCBHC Customers
50

Customers In All 50 States, with CCBHC Customers in 34 States and D.C.
97%

Customer Support Satisfaction
120+

Standard Reports with Actionable Insights for Data-Driven Decision-Making

“Data analysis has been really integral to our success as a CCBHC. To be able to get that data out of the system, and then to be able to analyze it and dive deeper into what metrics we need to be using and the changes that we need to make, ensures we are showing progress along the way.”

Sarah Ackerman, CEO
Western Mental Health Center

Getting started

Implementation
Implementation
Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.
Integrations and Interoperability
Integrations and Interoperability
Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.
Support and Training
Support and Training
As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.
Qualifacts Community
Qualifacts Community
Whether you participate in a state user group, or join national discussion groups, including clinical users and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.