Customer EHR Platform Login


Use the links above to log in to your organization’s EHR domain. You have to enter a valid Username/Password pair in order to log in to your EHR platform. If you do not have a username and password to access your organization’s specific EHR platform login you will need to work with your System Administrator to request access.

If you require additional assistance please contact our Support Team.

Announcement & Offers


Save The Date: September 19th – 23rd 

Looking for opportunities to deepen your platform knowledge? Join us this fall for our annual community conference. This year, we’re offering keynote sessions, workshops, roundtable discussions, and some of the industry’s top thought leaders. No matter your experience level, there’s something here for everyone. Email to learn more about this year’s conference. 


The last two years brought together three great companies: Qualifacts, Credible, and InSync. Together, we have been able to serve partners of all sizes within the behavioral health, human services, and rehabilitative services markets.  

We are excited to share that we are now united under one corporate name: Qualifacts. We will continue to invest in and support our three independent platforms (CareLogic, Credible, and InSync), but they will be all part of the same family.  


We are excited to expand the Qualifacts Community to our Credible partners. The Community will replace the Partner Forum. It’s a great place to meet your peers, get answers to pressing questions and discover helpful resources. Within the community, you can search threads by topic, post questions in discussion forums and crowdsource solutions with the help of other members. For more information contact

Additional Services & Premium Modules

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Revenue Cycle Management Services (RCMS) 

Billing is a complex and crucial part of agency operations. Providers need to be certain they’re getting paid accurately and timely for all services. Billing expertise is essential, and, even with skilled staff and advanced technology, it can be hard to fully optimize the revenue cycle. Our Revenue Cycle Management Service is a proven solution to maximize revenue and accelerate cash flow. Reach out to our team to learn more

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Business Intelligence

Credible Business Intelligence helps agencies of any size, including CCBHCs (Certified Community Behavioral Health Clinic), quickly analyze and visualize data how they want, when they want. Use this great tool to boost performance and revenue across your agency. Ready to start saving time and money? Contact us at for a customized demo today! 

Customer Benefits

Listening to our community  

We value the voices of our customers—and we pay close attention when those voices interact. Our customers gather inside an active community devoted to proactively improving the Qualifacts experience. By stimulating dialogue, collaborating online, and leading structured group meetings, this community functions as a frontline advisory board that helps us steer how innovation unfolds within our suite of solutions. We are grateful for their passion and participation, and we are always listening. Contact our Customer Success Team to learn more.

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Support & Training

At Qualifacts, we know the value of continuous education. Mastering the best practices of CareLogic, Credible, and InSync will lead to improved efficiency for your organization and enhanced service to your clients. To assist your agencies in developing a culture of learning, we are committed to giving you and your staff as many learning opportunities as possible, including: 

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  • Self-paced courses in our learning management system
  • Multi-day instructor-led courses for training toward certification in platform modules
  • Detailed function-specific articles in our platform specific customer communities


6 Strategies for Proactive Denial Management in Behavioral Health Start reading
Technology’s Role in Substance Use Disorder Treatment Amid Regulatory Changes Start reading
Empowering Addiction Professionals: Qualifacts Celebrates National Addiction Professionals Day Start reading

Requested demo of our add-on and premium modules