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Services providers, we are here for you.

Our Credible EHR platform is expansive. We offer support for even the largest enterprise agencies – including organizations with CCBHC operations, or multiple locations, programs, and specialties. For over 20 years, the Credible platform has supported behavioral health and human services providers by improving efficiency and processes across their entire organizations. Today the Credible Platform is ranked No. 1 in the Best in KLAS: Software and Professional Services report for Behavioral Health.

Providers choose Credible because its self-service configuration tools support integrated care, offer a user-friendly interface, and provide easy access to data. For those looking to achieve operational efficiency, better support their staff members, improve client outcomes, and enhance revenue collection. Credible provides advanced data collection, reporting capabilities, and advanced mobile solutions to make it all possible.

Our team of experts will help you find the best solution for your agency based on your agency location, programs, and specific needs. Contact us today for a customized demo of the Credible EHR.


Credible is a full-feature EHR designed around the unique needs of Behavioral Health and Human Services clients, including:

  • Mobile

    Featuring native iOS, Android, and Windows applications, the Credible Care App provides critical information at the point of care, even when not connected to the internet. Providers can schedule visits, review client information, and complete service documentation all from a convenient, easy-to-use platform.

  • Configurability

    Optimized with pre-built forms and best practice workflows, Credible puts over 20 years of industry knowledge to work for you. Although standardized configurations are built in from the beginning, we recognize that custom configuration is key. We put the power of configuration in your hands so that you can meet unique requirements as well as state, county, and/or payer-specific rules.

  • Actionable Data

    At our core, we believe that it’s your data, and you should be able to access it in the most convenient way possible. Actionable data is available directly throughout the application, and multiple reporting mechanisms provide users with access to the right data at the right time. In addition to data, Credible’s Business Intelligence (BI) module adds data visualization and report distribution to ensure data is both available and meaningful.

  • Inpatient/Residential

    Our full suite of features supports agencies throughout the continuum of services, from community-based outpatient and residential programs through inpatient. Care coordination takes shape as expanded physicians’ orders and treatment planning, while features such as the facility whiteboard and duty log ensure care consistency across shifts of staff. Executive management of census happens through a dashboard that provides visibility into all facilities. Program staff can manage individual room assignments and transfers via a virtual representation of your inpatient and residential clients.  

Success Stories

First, we form a Partnership. Then we make a difference.
Each organization is unique and each path to success is unique. As a Qualifacts customer, we walk alongside you to ensure that all our customer stories are success stories.

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“The efficiency we have gained with Credible means that clinicians can spend more time with the people we serve, our billing team can send cleaner claims, and we can get paid more accurately and more quickly for the billable services we provide.”

Monique Lucas

Accolades and Awards

When you consider adopting a new EHR software, knowing that other organizations love the system is important and word-of-mouth from Credible customers speaks for itself. See all of our awards for yourself from trusted 3rd party resources.

Credible EHR platform ranked No. 1 in the Best in KLAS: Software and Professional Services report.

Credible recognized as a top performer by LiveHelpNow. Our team ranked in the top 100 customer services providers throughout 2021.

Credible EHR platform ranked No. 1 in the Best in KLAS: Software and Professional Services report.

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Known for our exceptional customer support and extensive training resources, we are always here to help you get the most out of our Credible platform.

Other Platforms

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CareLogic EHR platform is ideal for enterprise behavioral health and human services organizations— including multi-location entities, those providing value-based care, and agencies with various programs and specialties.

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Configured especially with small and mid-size organizations in mind, InSync’s EHR and practice management software helps 15,000+ providers across the country enhance patient care and become more productive.

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Trade in complexity for something truly empowering.