Primary Care

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Integrated records for integrated care.

Provide comprehensive, integrated records and reports for clients who receive both primary care and behavioral health care services — all in one platform of integrated care solutions. Easy access and clarity are yours.

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key strengths


Security comes first.  

Keeping essential information safe and secure is a key aspect of protecting and caring for clients. Our reports are integrated and accessible, and our data protocols meet the highest security standards. Total security for total confidence. 


Interdisciplinary access when you need it. 

A client’s health doesn’t exist in a vacuum—especially when primary care and behavioral health issues coexist. When you need access to comprehensive client records, we have secure gateways built in, so that those who need access to the information have it when they need it. 

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Credible provides accessibility to us. They are there when we need them for support. It’s good and important to know that they are behind us, and they listen to us. 

Bill Camp, Chief Information Officer
First step of Sarasota 

Customer Benefits

Listening to our community  

We value the voices of our customers—and we pay close attention when those voices interact. Our customers gather inside an active community devoted to proactively improving the Qualifacts experience. By stimulating dialogue, collaborating online, and leading structured group meetings, this community functions as a frontline advisory board that helps us steer how innovation unfolds within our suite of solutions. We are grateful for their passion and participation, and we are always listening. 

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Getting Started

  • Solution Icon Solution Icon Implementation

    Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure your software to your unique workflows, build standard and custom reports, and test the system before it goes live.

  • Solution Icon Solution Icon Integrations and Interoperability
    Integrations and Interoperability

    Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.

  • Solution Icon Solution Icon Support and Training
    Support and Training

    As your organization grows and changes post-implementation, you can support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our exceptional and experienced customer support team, staffed with subject matter experts, always puts you first.

  • Solution Icon Solution Icon Qualifacts Community
    Qualifacts Community

    Whether you participate in a state user group, or join national discussion groups, including clinical users, and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.


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Trade in complexity for something truly empowering.