Opening new doors within inpatient and residential support
Running an inpatient/residential support model is complex, but we meet these unique challenges with solutions that fuse technological innovation with real-world practicality. We are breathing new energy into this space by modernizing facilities management and creating new applications where virtual support makes a very real difference in the behavioral health care you deliver.
Tech-driven infrastructure creates convenience.
To empower your facilities management capabilities, we build a virtual representation of your residential or inpatient facilities that incorporates client warnings, allergies, eMAR, and physician orders. Inside the interactive model, data stays connected in parallel pathways.
Virtual visibility provides greater access.
With this tech-powered infrastructure in place, your staff members never have to leave the virtual module to access and update vital client information. This highly connected, virtual management ecosystem provides you with an intuitive, interactive, real-world line of sight into the details that matter to your facility.
“One of the things that Qualifacts does to help us address operational and efficiencies is that they are very open to feedback from users.”Paul Yoder, Director, Clinical Development and Technology
Listening to our community
We value the voices of our customers—and we pay close attention when those voices interact. Our customers gather inside an active community devoted to proactively improving the Qualifacts experience. By stimulating dialogue, collaborating online, and leading structured group meetings, this community functions as a frontline advisory board that helps us steer how innovation unfolds within our suite of solutions. We are grateful for their passion and participation, and we are always listening.Customer Hub
Our established implementation methodology, led by subject matter experts and experienced project managers, will support your EHR implementation. We work with you to migrate legacy data, configure the software to unique workflows, build standard and custom reports, and test the system before it goes live.
Our experienced integration team works with you to build easy access to the data your teams need, so people across your organization can see it, analyze it, track it, and report on it.
As your organization grows post-implementation, support the onboarding of staff with our extensive training resources, including videos and webinars, and our training certification classes. Our experienced customer support team, staffed with subject matter experts, always puts you first.
Whether you participate in a state user group, or join national discussion groups, including clinical users, and CCBHCs, the Qualifacts Community offers online peer leadership. Our forum provides a place to trade best practices, work collaboratively through challenges, and contribute suggestions for upgrades and improvements.