Solution Consulting
Our consulting team is made up of individuals with vast experience in the health and human service fields, all dedicated to making our solution work to improve the performance of your organization. We bring the right people to each job – including project managers, business analysts, application developers, database specialists, network administrators and training professionals – to help you:
- Realize a strategic business solution and technical strategy
- Improve client and end-user interactions
- Streamline service delivery design and administrative processes
- Administer effective quality-assurance planning
Implementation
The Qualifacts Shared Success Methodology (SSM) is designed to ensure that implementation is successful, with all stakeholders having shared in the delivery of a system that moves your organization forward. Supporting your strategic initiatives, meeting day-to-day business requirements, and delivering a solution that is enthusiastically adopted by your end-users are key priorities.
Our method is based on a modified version of the Rational Unified Process (RUP) and allows customization depending on each customer's unique project requirements.
Qualifacts' SSM implementation team coordinates with your project team to ensure a timely and successful system implementation. Steps include:
- Implementation communication plan
- Development of technology strategy and architectural road map
- Business-process-to-application review
- Application configuration and testing
- Data conversion services
- Training plan design and delivery
Training
Our performance-based training carefully matches our training programs to your organization's specific requirements so your staff can productively use our system.
Our comprehensive curriculum uses on-site and on-line instruction to train your internal trainers as well as end-users. We offer initial, advanced and ongoing skills training to help your organization take full advantage of the CareLogic solution.
Your internal instructors not only receive training on the system but also learn key delivery techniques to improve their ability to train your staff. Qualifacts also offers specific training for your organization's technical experts, as well as training for management to help them use the system to meet strategic needs.
