Originally developed by the internal IT department of a large behavioral health provider, the first version of Qualifacts’ CareLogic was built in the 1980s by a forward-looking group of clinicians and agency administrators. Recognizing the need for an electronic system that would improve agency efficiencies, maximize profitability and advance clinical outcomes, they built a system the industry had never seen – a single application that supported scheduling, clinical content, practice management and billing.
In the late 1990s CareLogic was redesigned as a web-based application on an Oracle platform. This saved the provider thousands of dollars a month in network and infrastructure costs while enabling concurrent documentation for all clinical staff.
When other agencies in the industry began to take note of these benefits, Qualifacts was founded to make the system available to all providers. The company was incorporated in 2000.
In 2006, Qualifacts shifted away from custom development projects to a service-based model. By creating a single platform that is shared by all customers, we are better able to respond to customer needs and changing state and payor requirements. We are able to deliver new features to all providers without service interruptions or additional cost. This revised model also enables a focused, strategic implementation process that results in a fully functioning product in record time.
Qualifacts has a rich history of responding to changing market dynamics and customer needs. We look forward to continuing this tradition and remaining an industry leader and partner to some of the country’s most dedicated behavioral health providers.