Company History

Qualifacts began in the 1980s as the internal IT department of a large national behavioral healthcare company that developed the initial Qualifacts information system. By the late 1990s it had developed into an enterprise-wide, web-based information management system. Taking note of this success, business partners inquired about purchasing the system and public agencies asked whether it was available for broader use in health and human services (HHS) organizations. In response, Qualifacts Systems was incorporated in 2000 in Nashville, Tennessee, as a privately owned software company.

Qualifacts was founded with the goal of providing integrated clinical and financial information systems that meet applicable national standards with flexibility and efficiency. Through ASP hosting, our transformational outsourcing business model delivers predictable, fixed IT expenses based on per-user-per-month pricing with 24x7 hosting, data and application management. 

Qualifacts has quickly become a leading provider of internet-based clinical, administra­tive and financial management applications, with approximately 25 customers using CareLogic nationwide.

CareLogic enables customers to integrate services, financial, administrative and enterprise functions to better support clients, providers, payers and business partners. Our customers can focus not on maintaining information systems, but on managing their business—on improving services, attaining operational efficiencies, and ultimately creating more effective programs.

The Qualifacts team includes specialists with decades of experience in various HHS domains such as mental health, alcohol and drug, managed behavioral health care, public health, child welfare, welfare, alternative education, mental retardation/developmental disability and home and community-based services. Through proven project management and implementation methods with intensive and responsive customer support, our experts have successfully deployed CareLogic in some of the nations’ largest behavioral health and human service organizations, large publicly traded behavioral health care providers, and numerous free-standing regional and local behavioral health care, human service and managed care organizations.